Users must accumulate 7,500 points over the course of six months to access it, which costs between $2,500 and $7,500 depending on the services they utilize. The top level of the Uber Rewards program, known as ber Diamond, allows you access to more benefits when you utilize the company’s services more frequently.īut getting into this tier is quite tricky. However, there is only one option for Uber users to access general phone help at the moment due to the company’s inability to handle the demand from its sizable client base.
You can still contact Uber, but as I’ll explain below, you must do so from within your app.
